Returns & Exchanges

At Dr Trust, we want you to be completely satisfied with your fashion purchase. If your item isn't the perfect fit or style, you can return or exchange it within 30 days of delivery.

1

Initiate Your Request

Log into your account and visit the 'Order History' section to select the items you wish to return or exchange.

2

Prepare the Package

Place the unworn items with original tags still attached into the original packaging to ensure they are protected during transit.

3

Affix Shipping Label

Print the prepaid return shipping label provided via email and securely attach it to the outside of your parcel.

4

Drop Off and Track

Hand over your package at any authorized courier location and keep your tracking receipt until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing